Refund Policy

Eligibility for a Refund

  • Refunds are available for eBook purchases if requested within 60 days of the transaction, provided the eBook has not been downloaded or excessively accessed.
  • Refunds may also be considered on a case-by-case basis if there are documented issues with accessing or using the eBook.

Process for Requesting a Refund

To request a refund, contact our customer service at Please include your order number and reason for the refund request. 

We aim to process refunds within 5-7 business days of receiving a request.


Global Traveler is a company that provides content to customers who need a travel document. We are a global company, with more than 14 years of experience in this segment. If necessary, we also work in the area of migration law with local lawyers according to the client’s nationality. Talk to us about your case, we will be happy to help you.

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